Role: Service Advisor
Location: Romford, Essex
Salary: Basic salary Circa £20,000 with OTE of £28,500
Our client, a Main Car Dealership based in the Romford area of Essex, currently has the requirement for a Service Advisor to join their existing team.
Key tasks include:
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with information about available aftermarket and OEM (original equipment manufacturer) part options
Answer questions about service outcome (after consulting with mechanic if necessary)
Advise customers about warranty protections and potential cost savings
Help customers decide between part exchanging a car and fixing it through our workshop
Manage and oversee the service center's workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
GCSE's or equivalent required
Previous Kerridge and Main dealership experience preferred but not essential
Knowledge of automotive industry and parts
Excellent communication and organisational skills
Ability to communicate equally well with mechanics, customers and senior management
This Service Advisor vacancy is being managed by Jason Trowbridge at Spear Recruitment Ltd
Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.
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