Service Advisor

Location Romford
Discipline: Automotive
Salary: £Up to £28,500 per annum OTE
Contact name: Jason Trowbridge

Contact email:
Job ref: JTSAROM
Published: 8 months ago
Startdate: ASAP

Role: Service Advisor

Location: Romford, Essex

Salary: Basic salary Circa £20,000 with OTE of £28,500

Our client, a Main Car Dealership based in the Romford area of Essex, currently has the requirement for a Service Advisor to join their existing team.

Key tasks include:

  • Consult with mechanics about necessary repairs and possible alternatives to expensive work

  • Provide customers with information about available aftermarket and OEM (original equipment manufacturer) part options

  • Answer questions about service outcome (after consulting with mechanic if necessary)

  • Advise customers about warranty protections and potential cost savings

  • Help customers decide between part exchanging a car and fixing it through our workshop

  • Manage and oversee the service center's workflow and scheduling

  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

The Person:

  • GCSE's or equivalent required

  • Previous Kerridge and Main dealership experience preferred but not essential

  • Knowledge of automotive industry and parts

  • Excellent communication and organisational skills

  • Ability to communicate equally well with mechanics, customers and senior management

This Service Advisor vacancy is being managed by Jason Trowbridge at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

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