Service Advisor

Location Sutton Coldfield
Discipline: Automotive
Salary: £20000 to £22000
Contact name: Deb Wright

Contact email: deb@spearrecruitment.co.uk
Job ref: DW/6741
Published: about 1 month ago
Startdate: ASAP

​Our client, a Main Car Dealership based in Sutton Colfield currently has the requirement for a Service Advisor to join their existing team.

Hours of Work 08.00- 18.00 MOnday to Friday 1 in 3 Saturdays 08.30-12.30

Salary: £20k - £22K ...with an OTE of £30-£2K (Uncapped)

Key tasks include:

  • Consult with mechanics about necessary repairs and possible alternatives to expensive work

  • Provide customers with information about available aftermarket and OEM (original equipment manufacturer) part options

  • Answer questions about service outcome (after consulting with mechanic if necessary)

  • Advise customers about warranty protections and potential cost savings

  • Help customers decide between part exchanging a car and fixing it through our workshop

  • Manage and oversee the service center's workflow and scheduling

  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

The Person:

  • GCSE's or equivalent required

  • Previous Kerridge and Main dealership experience preferred but not essential

  • Knowledge of automotive industry and parts

  • Excellent communication and organisational skills

  • Ability to communicate equally well with mechanics, customers and senior management

Hours of Work

This Service Advisor vacancy is being managed by Deb Wright at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

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