Service Advisor

Location Dartford
Salary: £26000 to £30000
Contact name: Krissy Cornish

Contact email: krissy@spearrecruitment.co.uk
Job ref: KCSADA2
Published: about 1 month ago

​Our valued client are currently seeking a Service Adviser to join their trusted, family run business who have been leading the way in car sales for over 60 years

Service Administration skills required but most importantly a proven track record of excellent customer service skills.

  • Greet customers when they arrive at the parts and service centre and direct them to an available mechanic

  • Consult with mechanics about necessary repairs and possible alternatives to expensive work

  • Provide customers with information about available aftermarket and OEM (original equipment manufacturer) part options

  • Answer questions about service outcome (after consulting with mechanic if necessary)

  • Advise customers about warranty protections and potential cost savings

  • Help customers decide between part exchanging a car and fixing it through our workshop

  • Manage and oversee the service centre’s workflow and scheduling

  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

The Person:

  • GCSEs or equivalent required

  • Previous Kerridge and Main dealership experience preferred but not essential

  • Knowledge of automotive industry and parts

  • Excellent communication and organisational skills

  • Ability to communicate equally well with mechanics, customers and senior management

Hours:
Monday to Friday 8am to 6pm
Saturday 8am to 1pm (1 in 3)

Salary:
26k to 28k Dependent on experience

OTE 30k+

Here at Spear Recruitment, we have many vacancies within the automotive industry, including Vehicle Technicians, Service Advisor, Parts Advisors and Sales Executives.

If you are currently looking for a new role but this if this vacancy isn’t for you, then please don’t hessite to contact us!

This Service Advisor vacancy is being managed by Krissy Cornish at Spear Recruitment Ltd

Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.

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