Role: Senior Care Assistants x 4
Location: Haverfordwest, Wales
Salary: £16,770 – £17,500 per annum
Our client, a care provider based in Haverfordwest, currently has the requirement for 4 Senior Care Assistants to join their existing team
To assist in managing the recruitment and development of Personal Care Assistants, ensuring they are focused on delivering exceptional levels of care and that they are committed to the company ethos
To support and mentor Personal Assistants to complete their Care Certificate Training which includes personal coaching and help with e-learning
Ensure all Personal Care Assistants are managed through a fully documented process including Quality checks and regular discussions
Sign off as competent all developing Personal Care Assistants as and when they demonstrate competence and the company Behaviours
Assist the Care Coordinators in the process of customer liaison; ensuring communication lines are open through Personal Assistants, customers, relevant authorities and management
In conjunction with the Learning and Development Facilitator, ensure the Personal Assistants are trained in statutory requirements and the delivery of outstanding customer service
Ensure the care required by each customer is delivered by the relevantly trained Personal Care Assistant
Ensure all Personal Assistants stay the full allocated time at each customers visit and meet each customers expected outcomes
Ensure all on call actions are acted upon swiftly or passed to the relevant team member
Assist in marketing activity as and where necessary in order that we stay ahead of the competition
To be part of the on call rota as scheduled by the branch management team
Care Assistant: Previous experience in a Supervisory position is required for this post.
NVQ Level 2 in Health and Social Care
Full UK driving license
Available to work evenings and alternate weekends
This vacancy is being managed by Ben Moses at Spear Recruitment Ltd.
Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.
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Tagged as: senior care assistants, social care
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